Friday, July 21, 2017

Ex Emirates Cabin Crew – This Is Her Story

By: Anna Genevieve Louise

When I was growing up, I never dreamed of becoming a member of a cabin crew. However, I always dreamed of traveling to faraway places all over the world — and that is what led me to join Emirates Airline in 2012. When I got my confirmation call, I was ecstatic; I was going to live in Dubai and get to travel the world for free! I also had major travel anxiety about moving 7,000 miles away from everything I knew. But after a couple reassuring talks with my friends and family, I realized nothing was going to stop me from seeing the world. So, in October 2012, I headed to JFK Airport in New York City with a one-way ticket to Dubai.
As I said goodbye to my family, I could feel tears welling up in my eyes. I took a deep breath, quickly said goodbye, and headed toward security. The next hours were a complete whirlwind. I boarded the A380 double-decker plane, which was by far the largest aircraft I had ever been on in my life. After I told one of the crew I was a new joiner, he showed me all around the plane and introduced me to the other crew. All my fears disappeared; I immediately felt like being part of a family. After landing, I was brought to my furnished, paid apartment right in the heart of downtown Dubai.
Just three days later, my six-week training course with new joiners from all around the world started. My training covered everything from safety and emergency procedures to image standards. After those intense six weeks, I finally received what I was waiting for: my very first roster. It consisted of different layover destinations (where we stayed in a hotel), as well as turnaround destinations (a one-day round trip from Dubai). My first roster was full of places I could not wait to explore. 

My First Ultralong-Haul Flight: Dubai — Melbourne — Auckland

I was so happy to see a six-day Melbourne-Auckland trip show up on my first roster. This trip was broken down into smaller segments: Dubai to Melbourne (24-hour layover in Melbourne), Melbourne to Auckland (24-hour layover in Auckland), Auckland to Melbourne (24-hour layover in Melbourne), and Melbourne to Dubai.
On the day of my flight, I woke up at 6 a.m. (for a 10 a.m. departure) and started my routine. Since the flight to Melbourne was so long, I made sure to apply everything as perfectly as I could. I put on my full face of makeup and tied my hair into a neat doughnut bun. I then grabbed my suitcase and headed to the shuttle that brought me to Emirates headquarters.
On the way to the airport, I felt a mixture of emotions; on one hand, I was so nervous because I was still completely new, but on the other hand, I was so excited about traveling to countries I always dreamed of going to. "Fake it till you make it," I told myself and went to my preflight briefing room.
The preflight briefing room was buzzing with energy. We were flying on the A380 plane, so there were over 20 crew members in the room. I got my documents checked by one of the senior crew members. After this came the moment I was dreading: a "Safe Talk" question. This is a question asked by the purser (the manager) of the plane and it's required to be answered by each cabin crew member. Not answering the question correctly could lead to getting offloaded (which meant getting taken off the flight and reported to your manager), a fate no new cabin crew member wanted. These questions were directly related to what we learned in our training, but there was still so much to remember. On that day, I answered the question correctly and felt a weight off my shoulders disappear.
Finally, I went to get my image and uniform checked by another one of the senior cabin crew member. This part of the process always made me feel a bit uncomfortable.
I felt like a doll on display for someone as they went through their checklist looking for the following: that my nails were of the right length and color (either clear or red), that my hair and makeup were up to standards, that my uniform was in perfect condition, and my tights were of the right opacity and color. The standards were meticulous; even the slightest difference meant getting a note about it on your flight review. That's why on my first few flights I always made sure to take extra time getting ready.
After all my fellow crew went through this process, we sat down and were briefed on our upcoming flight. Once finished, we got into a shuttle that brought us to the aircraft.
Seeing the A380 without passengers made me realize how huge the plane was. There were over 400 seats in economy and two galleys (kitchen and storage area) for us to use. I went to my station, dropped off my carry-on bag, and got straight to work. First came doing safety and security checks in my designated area. Then I had to prepare the cabin and hot towels for when our passengers got on board.
At 9 a.m., it was showtime. All the passengers started rushing onto the plane. I was happy to be in the back of the plane, where it was calmer than in the front. Once everyone was on board, we handed out towels to our passengers. Then we prepared the cabin by conducting our final safety and security check. I sat down on my jump seat and prepared for takeoff.
The flight to Melbourne was hectic; it was over 13 hours with nonstop work. There were three different services, and since I was still so new I was confused half the time. I barely had time to breathe. Even after we finished our service, the call bells were ringing every other second. I must have walked several miles on that flight going back and forth from the front of the aircraft to the back. We had a short break of about three hours, but I had so many thoughts rushing through my mind I couldn't sleep.
Before I knew it, I could see Australia from outside the window. I couldn't believe that those 13 hours had passed so quickly. After landing and getting to the hotel, my adrenaline kicked in. I had been up for almost 20 hours but it didn't feel like it. I rushed out of the hotel with some of the other new crew and explored Melbourne. The next day my wake-up call came and I repeated my same routine. Then it was off to Auckland.
My first months of flying were amazing — nothing I had done previously in my life could compare. All the new experiences outweighed any negative side of the job. But, eventually for me, that scale tipped the other way.

Saying Goodbye to Emirates

Whenever I posted photos to Facebook of all my amazing trips, my friends would comment telling me how envious they were of me or how glamorous my life looked. While it was true that I lived an exciting life, it was far from being nearly as glamorous as people thought.
There were so many advantages of working for Emirates: living in Dubai for free, staying in amazing hotels across the world, traveling on your days off while only having to pay 10 percent of the airfare, having friends from all over the world, and having a tax-free salary.
But there were also so many disadvantages: being away from family and friends, missing holidays, feeling lonely, dealing with jet lag and health issues, having passengers yell at you for things out of your control, being looked at all the time for your appearance, dealing with delays on flights, waking up at any hour during the day or night for flights, and so much more.
There came a day when the disadvantages outweighed the advantages for me, and that's when I decided to leave Emirates. When I first left, I felt so happy to be on ground all the time and sleep normal hours again. Eventually, I did start to miss many things about being crew. It wasn't really the travel I missed; it was the sense of camaraderie I felt with the crew. I missed being so tired on long-haul flights that we'd all sit around in the galley deliriously giggling and telling jokes to stay awake. I missed hearing stories about the life and culture in different places around the world. Most of all I missed the sense of family I felt with crew.
I'm so glad that I took the chance to work as cabin crew. It changed my life in so many ways and gave me a new sense of confidence in myself. I'm happier being on ground now, but whenever I see a plane flying above me, I always wonder what kind of interesting things are happening at 38,000 feet.

Pictures :

Monday, May 1, 2017

Etihad Cabin Crew Assessment & Interview

A Etihad Cabin Crew sharing her journey from her assessment, to interview, joining, training, life in Abu Dhabi & flying. Very useful reading 😊

Check out her blog:

Her application timeline::::::::::

March 3th 2016: Application sent
March 7th 2016: Invitation to the assessment day
March 15th 2016: Assessment day
March 16th 2016: Final Interview
March 17th 2016: Successful e-mail
March 31st 2016: First date of joining offer (3rd of july)
April 3rd 2016: Second date of joining offer (24th of july)
April 4th 2016: Received the contract
June 6th 2016: All required approvals completed e-mail
July 10th 2016: Ticket receipt
July 14th 2016: Visa receipt
July 21st 2016: Flight to Abu Dhabi
July 24th 2016: Date of joining!

Her Assessment & Interview::::::

'''''My AD was in Amsterdam on the 15th of March and there were about 90 people. We had three recruiters: 2 females and 1 male. The recruitment day started at 8:00 sharp and if you want any chance to get the job, you are required to be there at least 15 minutes early. During the assessment day and the training they have stressed a lot how important on time performance (OTP) is for cabin crew, so if you are late at the AD this is a very bad first impression. The AD took place in the Doubletree Hilton Hotel in Amsterdam and we were all guided to a big meeting room for our CV drop off and height measure. To work for Etihad you must reach 210 cm without your shoes on, however you are aloud to stretch as far as you can. During the CV drop off two of the recruiters took their time with their applicants, while one of the recruiters kept it very brief. I went to the woman that kept it very brief and she asked me one question about my recent experience and its fit with being cabin crew. After the CV drop off there was no cut, so I did not worry about my short chat too much.

After the CV drop off all applicants were sent to the hall and we were all called back in one by one to ask us a random question. E.g. If you could change anything to better the world what would it be? What would you do if you were invisible? If you could choose one superpower, what would it be? If you could choose one woman in history to have dinner with, who would it be? The questions are very random and impossible to prepare. My question was: Do you think lying is OK? I was kind of relieved because it was such a straightforward question. I guess they just want to see your confidence in handling an unexpected situation and your posture.

Then there was the first cut. We were with about 90 and about 30 of us were sent home. 

After the cut, there was the group assignment. These were also very different. We were in a group of 5 and they asked us what 5 items we would bring to a deserted island. Within a few minutes we agreed and went back to the hall. We were kind of worried about finishing so quickly, but only one of us did not make it to the final interviews. Other questions are hard for me to remember, but this assignment is all about how you cooperate with your group members.

Then there was another cut and again about 30 of us were sent home. 

Approximately 30 of us made it to the final interview, which is quite a lot. People that came from far had the final interview the same day and others had their final interview the day after. The questions I got at the final interview were very standard but I did not get a lot of them. I had the final interview with a really nice recruiter and she asked me how I would think living in a country like Abu Dhabi would be like. Then she asked me a lot about my internship in Mexico, because she would love to visit the country and we talked about this for 10 minutes. Furthermore, she asked me questions about a challenging situation in my job and how I handled it. Also, she asked me a time where I went above and beyond to meet customer demands. The questions for the final interview can be easily found in google, but maybe it is better not to prepare too much and just make it a nice conversation.'''''

Thursday, February 16, 2017

Qatar Airways Cabin Crew Recruitment Process

A candidate who attended a Qatar Airways Cabin Crew OD/AD/FI in February 2017 shares her experience. Very informative 😊

4 recruiters from Qatar arrived at 9 am. Everybody was told to stay in line for their turn. When it was my turn i gave the recruiter my CV and then talked for 1 minute answering her questions.
She asked me two questions:

How old are you?

Is it your first time applying to Qatar Airways?

Got an invitation for assessment day right away.

(These days they hand out invites for the assessment during the open day, if you didnt get one usually it means you were not selected)


Around 100 people attended this assessment day the next day.

Next we had essay & English test - Basic multiple choice test and math.

After essay was elimination.

Recruiters will ask you to do the reach test, then will ask you about scars or moles.

They asked me what I was doing now, and how old I was etc. They check your make up & your arms & legs.

After that was another round of elimination.

Then we had our group discussion  & dynamics. We were separated  into 4 groups and told to discuss the pros of working abroad.

Important Tips:

1.) Do not cut other people off or be over eager to shine - one of the candidates did that and was eliminated

2.) Wait for your turn to speak and speak with confidence. Make eye contact with other candidates. If you have additional contributions, raise your hand

3.) Maintain poise even when not talking. Nod your head and look at the person speaking.

Always act like you're being watched! From the moment you attend the event, act like you're being assessed. Always smile.

After group dynamics we had another round of elimination.

That was the end of assessment day. We were down to only 19 people from 100. We were then given the medical forms to fill up & application forms and watched videos about the company.

The recruiter told us to apply online so we have an applicant ID.
There is no need to apply online before attending the recruitment event, you are given the choice to apply later on.


The next day (3rd day) i had my interview and it was a very quick interview, only 10 min. 

The questions i got during my interview were these:

What do you do right now?

Why do you want to work for Qatar Airways?

Do you live here or did you flew in for the event?

Would it be difficult for you to adapt to living in Doha

That was it, than they told us we would get results within 10 day.


Qatar Airways Cabin Crew FB Page

Once in a while i come across various informative and cool cabin crew blogs/sites that gives us a very useful insight into their world. 😊
I came across this FB page:

She write about her journey of being a Qatar Airways cabin crew, all the way from the start when she applied. Although i dont understand the language she write in, but the pictures she post are worth 1000 words. Specially for those who wish to become a QR cabin crew, the pics she post are informative, give us a view of how ex how her photo looked like when she applied, during her training her roster, her accommodation ect..
I thought i would share some of the informative posts/pics she has been posting, but i advice you guys to check out her page. Specially if you know the language she is writing in, than it would be awesome for those of you guys who understand that language, to read her posts.😊


Below is a sample of a QR roster, i thought i would share this so you guys would see how a QR roster would look like::::

Also this is Qatar Airways full length photo specification

Friday, January 1, 2016

Qatar Airways + Emirates OD/AD/FI Cabin Crew Blog

I recently came across an excellent blog where a lovely girl explains in detail her experience going through both Qatar and Emirates Cabin Crew open day/assessment/final interview. I find her blog very informative and filled with details. She also write about her Singapore recruitment experience as well, but i will only share her QR/EK experience here.

Her blog is:

I totally advice you to check out her awesome blog

Lets start with her Qatar Cabin Crew OD/AD/FI

QR Open Day

As you can see, according to the letter that ive received it states that the open day is anytime between 9am till 5pm. But its advisable to be there before 9am because the later you go the longer you’ll have to wait. I was there around 8:30am but when i was through with the process it was already 12:45pm. There were around 600 people in total during the open day. The recruiters arrived at 9am and we were all seated down and briefed what to do next. They only require 3 documents from us which are passport copy, passport size picture and CV. we were asked to proceed to the conference room one by one. In there, you’ll be asked a few questions and a reach test. There will be a masking tape labeled 212cm on the wall, as long as u reach any part of the tape, its considered as a pass. I will include an illustration  in the next post. *** If you pass the open day, you will be given a invitation letter to come for the assessment day. The interviewer gave me a letter with a number on it and asked me to keep it in the pocket where the other candidates would not see it. This is a golden ticket, an express pass to the assessment day. Those who did not receive this letter will have to wait for an email. Frankly speaking if you did not get this letter on the spot 98% it means you failed. But i’ve also seen a few candidates that were informed through email later in that day around 6pm so dont be sad or dishearten if you didnt get the invite on the spot!!!! Please refer to my next post for more info about the assessment day. I hope it will be of help.

QR Assessment/Final Interview

During my open day i was the few candidates that received a direct invitation to the assessment day, there are those that received it through an email. The assessment day starts at 9am sharp. Each of us were required to line up according to our numbers. Those that received an invitation has to show it to them and wheares those that got it through email would be registered on the spot and will be given a number plus your name tag.
Assessment day starts off with a presentation about the company. After that was a english and mathematics test. Candidates were given 40minutes to complete it, its more than enough in my opinion. After that the 1st elimination takes place. Those that made it through will be going to the 1 to 1 interview round.
2 TO 1 INTERVIEW : each candidates proceed to a room  with 2 interviewers inside. 1st assessment would be the reach test again. There is a tape labeled 212cm on the wall. You will be required to start off with 1 arm, after that with both or the opposite arm. But as long as you can touch any point of the tape, it will be considered a pass. But if you fail to touch it with 1 arm, you will be asked to leave immediately. After you have completed the reach test, you’ll be asked to sit down and have a short chat with the recruiters. There’s also a bowl and you have to pick out 1 and talk on the topic for 1 minute. They will also ask about any tattoos and scars on your body. During the interview there are 2 huge spotlights shinning on you. This is to check your skin to see if there’s any major flaws. They will asked if you are wearing colored contacts and its not permitted in the airline. So do not wear it. They will also ask if your eyebrows are tattooed. So if its embroidered please explain it to them as they are not accustomed to that. Only asians usually do embroidery. After all the candidates are done, they will decide who to keep. That is the 2nd cut.
Those that made it through will proceed to the 3rd round which is the GROUP ACTIVITY. We were divided into 3 groups and given a topic to discuss on. You’ll be seated in a circle and the recruiters will walk around the circle and evaluate you. After that, they’ll make the 4th cut.
Those that made it through will be given forms to fill in and videos will be shown. After the forms are filled, we were directed to the same room for the final interview. And a reminder, do not edit your pictures. They are very much against it. So please follow the rules. The recruiters were mad when they saw a few of the candidates that looked absolutely different in person than their photos. We were told to wait around 4weeks for the golden call.
Goodluck to those that are going for their assessment days or open days. Remember, GOOD THINGS ONLY COME TO THOSE THAT DOES NOT GIVE UP EASILY. If its your dream, then do not give up if you fail the 1st time, keep on trying. I’ve met people that went for an assessment day 7 times and eventually made it through.
ATTENTION: Those that failed at any stages, you can reapply any time. The recruiter did not say a 6 months waiting period is required. So go for it!!!! Absolutely no harm trying!!!! Do pm me if you have any enquires, i will do my best to answer your questions.

And her EMIRATES Cabin Crew recruitment process

An open day usually begins from 9am. In some cases its written in the invite that it begins from 9am onwards till 5pm. But honestly, its better to be there by 9am because the recruiters came around 9:15am and there were alot of people waiting in and outside the hall. The turn outs for that open day was more than 700 people. There were people standing all the way to the hotel lobby.
During the open day there werent any presentations. The process was very fast. Most importantly remember to bring 2 main documents : CV and passport size picture. They did not request any full length pictures. Before they begin collecting the docs, you will be given a form to fill in. Name, age, application number if you have registered online( if not just leave it blank), languages that you are able to speak read and write fluently( if you only can speak but cant read and write it doesnt count), highest education certificate, email add and After that you are required to staple those 3 docs together and one by one you’ll approach the recruiter to submit it to her. Now, please NOTE that they will only take a few secs to look and talk to you. So make sure you impress her. She will ask you to write down your name and beside your name there is a number. They will ask you to come collect the result at a later time and if you are selected, your name will be highlighted and qualified to proceed to the next round which is the assessment day.

starts at 9am sharp so make sure you are there before that time. We are then asked to line up according to our number and take our name tag. After that we were grouped according to our numbers into group A,B,C. each group consisted around 15 people. We were sitted into a circle and then sub divided into a group of 3. We were then given a card with a word on it and we have to discuss among ourselves for 5minutes and then present it to everyone else. After that we were given a picture of an object and we have to link that with the previous one. After that, the recruiter asked us to step outside and wait around an hour while she deduce the result. I was the final 20 that made it through. The rest were sent home.
Next assessment was the reach test and english test. Please NOTE that those of you that are on the short side like me, Im only 161cm and i only managed to touch the 212cm line with 2 fingers. The recruiter was very strict, she asked for at least 3 fingers to pass the line. Its doable actually, i just had to remove my jacket cause it was very tight, but i was very nervous so i totally forgotten about my jacket. So i was eliminated. 3 of us were eliminated at the reach test so the final 17 advanced to the english test and after that around 11 of them made it to the final interview.

The reach test is actually a poster pasted on the wall. So as long as you are able to reach pass that line with 3 fingers ( some only require you to reach it with 1 or 2 fingers). You are asked to remove your shoes and tip toe is allowed. But only with the ball of your feet, ballerina tip toeing arent allowed. Those who are shorter, remove your jacket so that you’ll have more space to stretch. When you reached the mark, you’ll have to remain there for a few seconds so even if you feel like your arm is about to fall out just bare with it!!!!!


Emirates have changed their requirement in regards to their reach test:::

'''Minimum arm reach of 212cms (on tip toes) and minimum height of 160cms, which will enable you to reach emergency equipment on all aircraft types'''

Emirates Final Interview

On the 6th of October 2015, emirates came to Penang. So i decided to give it another try since i failed the height test previously in August. I’ve been marking a line on my wall and practicing daily. Those that failed the height test, do not be discouraged because practice definitely helps a lot. Refer back to my previous post, i’ve included an illustration of how the height test looks like.
So, i am just gonna skip through the open day process and proceed to the stage after the height test. It was the english test, you will be given an hour to complete it. Truthfully it was very easy, as i am malaysian so english isnt a big hindrance to us. It was just some basic comprehension and grammar tests. Overall everyone passed except 3 people. I was the 1st to finish the test, i completed it in under 20minutes . So dont sweat it, relax and proceed caustiously. Haha. You’ll be fine.
Next would be the group activity. We were distributed into 4 groups. Each group had 10 members. We were given a card with a problem  that we had to solve as a team. Question was : our company is the last ship to set sail for the summer and due to an error in the system, we were overbooked. Out of all the passengers, we were required to choose 5. So we have to explain to the recruiters why we came to that conclusion. Please take note that this round is crucial, many were eliminated here. Out of 10 in my group, only me and another 2 made it through. But on the bright side, this was the last test so to those who made it through here, just won a golden ticket to the final interview.

Final interview: my interview i chose to do it on the last day because i live in Penang so it would only be fair to let the others that live overseas to proceed with their interviews 1st as they have flights to catch.
During my final interview, honestly speaking it was nerve racking….. I was so nervous. The recruiter was very gracious and friendly so i felt at ease talking to her. She asked me a few questions, all regarding work. For example: tell me a time where your co-worker wasnt doing her job. So you had to think of an example and explain it to her. If anyone is interested, by all means leave me a message and i will upload a series of questions and answers that i personally prepared prior to the interview.
After the final interview, i waited less than 4 weeks for my golden call. HR will asked you when you would like to join them in Dubai. And she sent a series of documents online for you to fill in. But, i did not sign the contract with emirates. It was because my grandmother was gravely ill and she was the one who raised me so during her time of need i cant leave her. I hope to try again later on and hopefully i wasnt blacklisted in their list. Those of you whose dream has always to become a cabin crew, i wish you all the best, fly high and never ever give up!!!!! I’ve met so many amazing people during my interview, some of them tried 10 times!!!!! And they still didnt give up!!!!!!!!  Cheers.

♥  ♥  ♥  ♥  ♥  ♥  ♥ 

May she succeed and fulfill her dreams :-) 

More informative info related to cabin crew here:::